Shipping and Return Policy

Do you want to order a game? Click on “Add to cart”. Choose the shipping method and then click on “Proceed to checkout”. Fill in your details, agree to the terms and conditions, and click on “Place order”.

Shipping Costs Netherlands

Home Delivery: Free
Pick-up: Free with discount

Shipping Costs Belgium and Luxembourg

Home Delivery: starting at €8.90
Letterbox Delivery: €5.00
Pick-up: Free with discount

Germany, France, Spain, Italy, Sweden, Finland, Austria, Denmark, Czech Republic

Home Delivery: starting at €9.25

Greece, Croatia, Norway, Hungary, Ireland

Home Delivery: starting at €16.50

United States, Canada

Home Delivery: starting at €28.50

Australia

Home Delivery: starting at €30.90

Pick-up

Have you selected that you want to pick up your package? You can! Once you’ve received a confirmation stating your package is ready, you can collect it at the reception of De Ideeënfabriek. Pick-up is available on weekdays (Monday to Friday) between 9:00 AM and 5:00 PM.

De Ideeënfabriek Address
Liessentstraat 9a
5405 AH
Uden
Netherlands

Return Policy
If you want to exchange or return your order, we are always here to help! You can exchange or return our products within 30 days. For the returned product, you will receive a refund.

Return Conditions:

  • An order can only be returned if it arrived damaged.
  • Discounted items cannot be exchanged.
  • Items must be returned in their original packaging.
  • Items must show no visible signs of use.
  • Items must be returned in unopened packaging.
  • Returning a product is at your own expense.

Is the product damaged or incomplete upon delivery? Please fill out the form so we can process your return quickly and correctly.